Overview
KPIs Workshop
Course Overview
The HR KPI Workshop helps you to select and develop the right KPIs to measure the processes which ultimately have the biggest impact on productivity. The program includes typical examples of what can be measured in different functions of the organization
Course Outline
Part one:
▪ General Overview of performance
management
▪ The steps of creating a performance
management system
▪ Differentiating between vision, mission,
strategy, goals, and objectives
▪ The difference between Key Result Areas (KRA),
Key Performance Indicators (KPI), and
Performance Area (KPA)
▪ Implementation areas: Personnel,
Compensation & Benefits
Part Two:
▪ Implementation areas: Performance,
Recruitment, Employee relations, Learning &
Development
▪ What is a competency framework?
▪ During the competency-based appraisal
meeting how to set positive and negative
indicators
▪ How to link competencies with KPIs
▪ How to design an assessment card & assign
competencies per position
At program completion; participants will be able to:
1.Understand the critical role of KPIs in monitoring and improving business performance.
- Develop meaningful and relevant KPIs that really matter for your business.
- Apply new and innovative ways to measure business performance.
- Link KPIs to key business goals and strategy
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